Frequently Asked Questions (FAQ)
Day Pass Information
1. What is included in the Day Pass?
The Day Pass grants full access to our beach club, featuring the beachfront restaurant, infinity-edge pool, lounges, suspended net, and semi-private beach. It also includes a welcome drink and special weekend activities.
2. How much does a Day Pass cost?
Pricing details are available during the online booking process or please check our Day Pass page to review this info. Book online and save up to $5 compared to on-site purchases. Note: On-site purchases are sold individually and include an additional cost.
3. Is a reservation required before arrival?
Yes, we recommend booking your Day Pass online in advance. Reservations can be made online, up to 24 hours before your visit, ensuring you secure your spot and benefit from online savings.
4. Are swimwear cover-ups allowed in the pool area?
Yes, swimwear cover-ups are allowed in the pool areas and lounge areas, but we ask guests to follow appropriate swimwear etiquette while enjoying our facilities.
5. Are Sun Loungers or Private Day beds included in the Day Pass?
Private day beds and sun loungers are not included in the standard Day Pass. These can be booked separately, subject to availability.
Family & Age Restrictions
6. Is NAWI Beach House family-friendly?
NAWI Beach House is an 18+ venue, designed for adults seeking a sophisticated and vibrant atmosphere. Unfortunately, children under 18 are not permitted, and family passes are not available.
7. Why is NAWI Beach House adults-only?
Our beach club is tailored for adults who wish to unwind in a relaxed environment with handcrafted cocktails, lively music, and a social ambiance perfect for connecting and indulging.
Booking & Customer Support
8. How can I book a Day Pass?
Day Passes can be booked online here. Booking online ensures savings of up to $5 and guarantees availability, especially for Couple’s Day Passes and Tribe Passes, which are exclusively available online.
9. What if I can’t reach the front desk?
If you experience issues reaching us by phone, please contact us via email at hello@nawibeachhouse.com or WhatsApp for immediate assistance. Phone numbers: +503 2113-1758 (local) or +1 (949) 272 9281 (international).
10. Are private transportation services available for tours?
Yes, we offer private transportation options for select tours. Contact our team for more information and availability. Phone numbers: +503 2113-1758 (local) or +1 (949) 272 9281 (international).
Dining & Activities
11. Is food included in the Day Pass, and what dining options are available?
Food is not included in the price of the Day Pass. However, a complimentary welcome cocktail is provided with your purchase. A valid Day Pass is required to access our beachfront restaurant, where guests can order à la carte from a menu featuring fresh coastal dishes inspired by El Salvador’s bold flavors and global culinary influences. Additional dining packages may be available; please inquire with our concierge for details.
12. Can I bring outside food or beverages to NAWI Beach House?
No, outside food or beverages are not permitted on the premises. Our beachfront restaurant and bar offer a wide selection of food and drinks to enhance your beach day experience.
13. Are wellness and cultural activities available?
Yes, we offer weekly wellness and cultural activities, including yoga, meditation, Mayan rituals, and music events. Schedules vary, so please check our website or contact us for updates.
Additional Information
14. What are the operating hours of NAWI Beach House?
Our beach club operates daily from 8:00 AM to 9:00 PM during weekdays and 8:00 AM to 12:00 AM during weekends.
15. How do I book tours, and is transportation included?
Tours can be booked through our website or concierge team. Some tours include transportation, while others may require separate arrangements.
16. What should I do if I can’t find online availability?
Availability is updated in real-time on our website. If you encounter issues, try adjusting your date or group size. For further assistance, reach out to our concierge team.
17. Are Couple’s Day Passes and Tribe Passes available on-site?
No. These passes are exclusively available online and cannot be purchased at the venue. Plan ahead and book online to secure your preferred pass type.